User experience (UX) is a very important element of a learning management system (LMS). If you are in the market for a new LMS, UX should be at the top of your priorities list. In this blog, we are going to discuss how UX affects the learners, administrators, and your organization’s bottom line.
What Is LMS User Experience (UX)?
UX describes how users interact and engage with the LMS. There’s a lot that goes into creating a good user experience. Accessibility, navigation, user interface design, scalability, adaptability and mobile optimization all influence the quality of the UX. Both users and administrators are affected by the quality of the UX. It can really make or break the effectiveness of an organization’s learning initiatives.
How UX Affects Learners
The goal of having an LMS is to provide an organization’s employees with the right training content to help them succeed in their job role. Setting your employees up with an LMS doesn’t necessarily mean that they will engage with the content. It is useless if the learners are not able to use or navigate the system effectively. The design of the user interface, icons, buttons, search bars, navigation, and interactions should be simple and intuitive. Intuitive design means that learners are able to learn how to navigate the system easily, with minimal instruction. The system should also be accessible on various devices and should be optimized for the varying screen sizes. All of this impacts the learner engagement, knowledge retention, and the application of the material learned.
How it Affects the Administrators and the Bottom Line
LMS administrators are also impacted by the quality of the user experience. It is essential for administrators to be able to easily adapt to the changing needs of the organization. In this fast-paced world, knowledge and expectations are constantly evolving. LMS admins must quickly respond by upload or modify learning content and materials. A bad UX can hinder their ability to do so efficiently.
The LMS UX also affects the organization’s bottom line. Good UX streamlines the learning process, increasing learner engagement and satisfaction, and administrator adaptability. This translates to more effective learning outcomes and a greater overall return on investment. With good UX, there are fewer user complaints and problems for administrators to address. This frees up valuable time for administrators to work on future training initiatives.
Guiding Questions
Whether you are looking to evaluate the UX of your current LMS or other systems on the market, here are some questions to consider. Be sure to consider both the learner and the administrator perspective.
- Is the system easy to use?
- Is the navigation intuitive?
- Does it work on any device?
- Is it optimized for different screen sizes?
- Is the user interface customizable to your brand?
The LMS user experience affects various stakeholders, and therefore should become a priority for organizational learning. If you are looking for an LMS with exceptional UX, Expectancy has you covered. Contact us today to set up a demo.
